Job Description

We're Hiring: Work Scheduling Assistant!
We are seeking a detail-oriented and organized Work Scheduling Assistant to coordinate and manage employee schedules, optimize workforce allocation, and ensure smooth operational flow. The ideal candidate will assist in the work scheduling process by assigning jobs to line servicer personnel and providing customer assistance for an assigned area.
Location: Muncie, IN
Role: Work Scheduling Assistant
Essential Job Functions & Tasks
Under moderate to limited supervision:
Perform duties assigned in the work scheduling process, including the assignment of jobs to line servicer personnel using management system applications.
Develop schedules for line servicer and technician appointments.
Communicate with customers and direct inquiries.
Support adherence to standard work scheduling policies and procedures.
Assist with outage management as needed.
Provide administrative support as needed.
Basic Qualifications
High school diploma or GED required.
Work Experience
3 years of post-high school experience in utilizing administrative procedures and office equipment or the equivalent.
Demonstrated proficiency with computers and computer programs.
Effective verbal and written communication skills required.
Additional Requirement
Strong customer service skills.
Experience working with external and internal customers.
Strong organizing and scheduling skills.
Experience learning and working in multiple data systems.
Problem-solving and questioning attitude.
Strong computer skills with Microsoft Office Suite including Outlook, Word, Excel, and Teams. SmartSheet skills a plus.
Other Requirements
Must be available to work overtime and call-out for storm support as required.
Travel requirements are tentative, with occasional day travel for training less than once a month.
Ability to demonstrate the following skills and competencies: organizational and analytic/problem-solving skills, prioritization skills, customer focus, and teamwork.
Strong verbal and written communication skills.
Must be available for overtime when needed.
Ready to make an impact? Apply now and let's grow together!

Job Tags

Work experience placement, Work at office,

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