Job Description

Virtual Assistant - Data Entry Clerk - Data Entry Operator - Administrative Assistant - Customer Service Representative - Call Center - Desktop Support Specialist - Email Chat Support (remote positions)

Location: United States (Remote)

LifeLearn empowers veterinary practices to optimize the way they do business, attract more clients, and improve profitability with a suite of customizable online solutions, including: WebDVM – custom veterinary websites; ClientEd – client education resource; Sofie – virtual DVM assistant; PetNurse – after-hours telehealth support; ALLYDVM – client communication + retention software.

Animal health corporations rely on LifeLearn to provide custom digital education, marketing, and communications products and services to help them market to their valued veterinary and pet-owner customers.

LifeLearn’s award-winning competences in digital media, combined with longstanding veterinary content expertise, are just part of why LifeLearn has been named one of Canada’s Fast-Growing Companies from 2015-2019.

Job Description

We are looking for a Virtual Assistant who will be responsible for administrative support to our team while working remotely. You will handle administrative projects and deliver high-quality work under minimum supervision.

You are required to have experience of fulfilling various administrative tasks٫ including answering emails٫ scheduling meetings and making travel arrangements. The ideal candidate for this role will have strong organizational skills, a sharp eye for detail, and the capacity to work independently in a remote setting.

Pay: $18.00 - $28.00 per hour.

Virtual Assistant responsibilities are:

• Organize communication via emails and phone calls
• Provide customer service as first point of contact
• Organize meetings٫ travels and accommodations
• Manage contact lists and organize managers’ calendars
• Create and review customer spreadsheets and keep online records
• Conduct market research and report on the results
• Prepare presentations
• Help employees with their administrative queries

Qualifications

Virtual Assistant requirements are:

• 2+ years' experience of working on Virtual Assistant, Data Entry or other relevant position
• Ability to work remotely or maintain a remote workstation
• Significant experience with current technologies٫ like desktop sharing٫ cloud services and VoIP
• Good practical experience with word-processing software and spreadsheets٫ particularly MS Office
• Good practical experience with online calendars and scheduling٫ particularly Google Calendar
• Strong phone٫ email and instant messaging communication skills
• Strong organizational and time management skills
• High school diploma; additional qualification as a Data Entry Administrator or Executive Assistant will be a bonus

Additional Information

LifeLearn employees have a winning attitude and champion innovation, teamwork, and accountability through a results-oriented, customer-centric, and fun culture. We offer various health and financial benefits, learning opportunities, competitive compensation, rewarding bonus programs, and a wide range of work/life benefits designed to make your life easier.

We are an equal opportunity employer and we don't discriminate against any prospective employee or applicant on the basis of age, disability, race, color, religion, national origin, gender, or veteran status because we believe in you. Our HR policy promotes diversity in the workplace.

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