Job Description

Summary

The Utility Systems Repairer-Operator Supervisor (USROS) performs under general direction from the Maintenance, Operations, Repair, Readiness (MORR) General Foreman, with second-level direction from the MORR, Supervisory General Engineer.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Duties

DUTIES : are included but not limited to

• Possess full administrative accountability for matters such as attendance, leave, and discipline for (10) WG-4742-11 Utility Systems Repairer Operators (USROs) (Shift Work Required).
• Establishes deadlines for all work assignments for personnel, training, motivating, and directing subordinates in testing, adjusting/balancing equipment, repair, modification, installation, and troubleshooting.
• Plan work assignments based on general work schedules, methods, and policies by higher-level supervisors
• Manages the work performed by the USROs, including responding to and making work assignments to provide first response to trouble calls and service calls in a hospital setting. These management responsibilities include ensuring USROs respond to or assign tasks to mitigate problems where their abilities and/or experience safely permit.
• Implements a comprehensive maintenance and repair program which will assure the physical plants and all their subsystems are operational, safe and efficient. Implementation of a preventative maintenance (PM) program is an integral part of this requirement.
• Assists with managing and planning a dynamic multi-million-dollar equipment inventory, maintenance, and repair program from a multitude of diverse types of systems and subsystems.
• Identifies and makes economically sound recommendations concerning equipment systems or facilities maintenance, modernization, or replacement planning.
• Manages the USROs who are responsible for preventive maintenance and repairs of all steam plant and chiller plant equipment and maintaining the plant in a clean, safe working environment as well as emergency repairs outside of normal working hours.
• Incumbent has a practical knowledge to train operators on electronic theory and design and ability to use theoretical concepts to devise solutions for operating or repair problems on one-of-a-kind systems.
• Ensures that all Joint Commission, NFPA, OSHA, EPA, VA construction standards, VHA Boiler Plant Safety Manuals, medical center directives, national and local plumbing, electrical and HVAC codes and other applicable guidelines are followed.
• Conducts inspections to assure quality control of work performed by USROs. Conducts life safety inspections and assigns work from such inspections to the appropriate individuals or unit.
• Provides safe operation of a multifuel boiler plant. Fuel supplies include natural gas (primary) with #2 diesel fuel oil as backup and propane as the backup pilot.
• Upkeeps, maintains and operates the Boiler Plant, Building Automation System, and Chiller Plant.
• Starts, stops and regulates the utilities for safe and optimum efficiency of utility generators, equipment, and distribution systems.'
• Executes operational techniques and maintenance procedures in accordance with established guidelines and procedures.
• Differentiates routine trouble calls from emergency calls and initiates proper corrective actions.
• Utilizes BAS to control and monitor HVAC generation, distribution and termination components of multiple systems components.
• Works from blueprints, drawings and other specifications or schematics to ensure safety and housekeeping rules are followed.
• Maintains thorough understanding of work order systems and BAS processes to mitigate issues from trouble calls timely and appropriately and respond with high level of customer service.
• Troubleshoot, maintain, and repair utility generators, 5 equipment and distribution systems.
• Use tools and testing devices, such as basic hand tools, specialized hand tools, electrical/electronic test equipment and power tools.

Work Schedule : Monday - Friday 7:30am - 4:00pm (rotating shifts, to include nights and weekends). Work schedule subject to change based on the needs of the agency.

Position Description Title/PD# : Utility Systems Repairer Operator Supervisor/PD10252O

Relocation/Recruitment Incentives: Not Authorized

Requirements

Conditions of employment

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• Designated and/or random drug testing may be required
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (
• Effective May 7, 2025, driver’s licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.



EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.



SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:

• Lead or Supervise

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.



Physical Conditions: Incumbent may work from ladders, scaffolding, and/or hydraulic platforms. This position requires working in uncontrolled environments, in inclement weather conditions, and in confined or uncomfortable spaces. Many work sites are hot, dirty, dusty, greasy, poorly lit, cramped and with unpleasant odors. Occasionally is subject to possible dangerous working conditions including exposure to hazards normally encountered in the hospital trades and various types of infections. May be subject to electrical shock and/or electrical burns, cuts, bruises, and strains. Required to wear appropriate personal protective equipment as necessary to accomplish assigned tasks in a safe manner.


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.



Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Education

No educational requirements for this position

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.


The following will be communicated to applicants for VA employment in a testing designated position and will also be included in all VA vacancy announcements for such positions: All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drugs use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.


The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at



Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.



This job opportunity announcement may be used to fill additional vacancies.


If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Required Documents

Documents Accepted:

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (VA)
• Other (1)
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

Documents Required:

• Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.



Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.



Applications are accepted online. Applying online will allow you to review and track the status of your application.

How to Apply

All applicants are encouraged to apply online.



To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 11/24/2025 to receive consideration. To preview the questionnaire click


1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.


2. Click Submit My Answers to submit your application package.



NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.



To return to an incomplete application , log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

Deborah Niebauer

Phone

228-523-5000 X40010

Email

Deborah.Niebauer@va.gov

Address

Ralph H Johnson Department of Veterans Affairs Medical Center
109 Bee Street
Charleston, SC 29401
US

Next steps

After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.

Overview

Accepting applications

Open & closing dates

11/13/2025 to 11/24/2025

Salary

$39.43 to - $46 per hour

Pay scale & grade

WS 11

Location

1 vacancy in the following location:

Charleston, SC

1 vacancy

Remote job

No

Telework eligible

No

Travel Required

Not required

Relocation expenses reimbursed

No

Appointment type

Permanent

Work schedule

Full-time

Service

Competitive

Promotion potential

None

Job family (Series)

• 4742 Utility Systems Repairing-Operating

Supervisory status

Yes

Security clearance

Other

Drug test

No

Position sensitivity and risk

Non-sensitive (NS)/Low Risk

Trust determination process

• Credentialing
• Suitability/Fitness

Financial disclosure

No

Bargaining unit status

No

Announcement number

CBTB-12829300-26-DSN

Control number

849987000

Job Tags

Hourly pay, Permanent employment, Full time, Part time, Local area, Remote work, Relocation, Relocation package, Monday to Friday, Shift work, Night shift, Rotating shift,

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