Job Description

• Area of Interest: Administrative and Clerical
• FTE/Hours per pay period: 1.0
• Department: Milestones - CR
• Shift: Monday-Friday Days
• Job ID: 167437

Overview
Responsible for providing coordination and support to programs of Aging Services, along with promoting and supporting the objectives of Aging Services, Inc. Responsible for providing support for the Director of Aging Services. Performs all defined services and other related duties in accordance with the Mission of Aging Services.
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    
• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
• Creates client files and maintains accurate, complete and confidential reports for assigned programs.
• Assists with reporting requirements for all programs.
• Contributes to website and other media activities.
• Provides clerical support to all programs as assigned.
• Creates and maintains individual filing systems of manuals, correspondence, documents, etc.
• Coordinates application, intake, funding and outcome paperwork for assigned programs.
• Works collaboratively with work groups and agency staff.
• Ensures phone coverage with the Community Service Programs.
• Compiles and maintains client data including demographics and outcome measures for multiple programs.
• Completes check requests and billing for services.
• Provides administrative support for Director.
• Participates with Aging Services staff in outreach and community collaboration activities.
• Assumes other duties as assigned.
• Exhibits flexibility, adaptability and confidentiality.
• Strong communication, organization and administrative skills and abilities.
• Ability to communicate professionally both in writing and verbally.
• Ability to manage multiple tasks with attention to detail.
• Ability to relate to consumers, callers and visitors in a friendly, helpful, courteous manner in person, by telephone and through correspondence.
• Timeliness and accuracy
• Ability to establish and maintain positive working relationships with coworkers.
• Flexibility to respond to constantly changing situations
• Reliability and dependability

Qualifications
• Minimum of high school diploma, Associates of Arts Degree preferred.
• Completion of Iowa Dependent Adult Abuse Training in accordance with Iowa law.
• Valid Iowa Driver’s License
• Must carry current automobile insurance in accordance with Abbe’s policies.

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