Job Description

As a full-time employee of United Bank, you would join an outstanding, supportive culture of employees. You would also gain several attractive benefits, including the following:

• Paid vacation and sick days;
• Health, dental, vision, and life insurance;
• Long and short-term disability;
• 401(k) retirement plan with company match;
• Education reimbursement;
• Wellness opportunities;
• Training and development opportunities;
• Pay for performance;
• Promote from within philosophy;
• Bank products and services;
• Inclusive employer that celebrates and encourages the uniqueness of each person;
• Veteran friendly employer.

We have an excellent opportunity for a full-time Network Analyst at our Corporate Headquarters in Grand Rapids, Michigan. United Bank is searching for driven individuals who are focused on compliance and details. Whether you have several years of experience or are new to the banking industry, we would love to help you achieve your personal and professional goals.

The Network Analyst position at United Bank plays a critical role in maintaining the reliability, security, and performance of the organization’s IT infrastructure. This position is responsible for monitoring and maintaining network hardware, software, and connectivity across all business permissions, and ensuring the secure and efficient use of software applications. The role also supports IT compliance initiatives, develops and maintains user documentation, and acts as a key resource for staff in the effective use of systems and Microsoft 365. The Network Analyst may lead or assist with employee training, evaluating new technologies, and recommending improvements to IT operations. This position may also be assigned special projects that enhance or extend department services.

This position requires:

• Bachelor’s degree in Computer Science, Information Technology, or related field or equivalent work experience or combination of both;
• 2 to 3 years of related experience and/or training;
• Must have a general working knowledge of Microsoft’s applications and operating system, networking ideology and troubleshooting skills;
• Working knowledge of Microsoft 365 including Teams, Exchange Online, and SharePoint is preferred, but not required;
• Strong analytical, problem-solving, and documentation skills;
• Excellent written and verbal communication skills;
• Use hands to finger, handle or feel;
• Utilizing hands & arms;
• Ability to talk & hear.

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