Job Description

City Rochester

State MN

Remote YES

Department Information Technology

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and  comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

This position provides software quality assurance services for projects and systems. Oversees the maturation of a work unit(s) development methodologies and confirms regulatory compliance as it applies to software support for the business areas served. Supports the development of deliverables, defines and analyzes product validation for new and/or modified applications. Investigates operational and process problems in conjunction with other engineering and technical personnel. Serves as quality subject matter expert across each regulatory body and team methodology and acts as a consultant to colleagues and customers.
Guides and directs lower level personnel on the set up and performance of quality controls; may participate in performance reviews of subordinate personnel. Devises and applies quality controls for in-house and vended product. Participates in the development, maintenance, and refinement of internal quality control and reliability programs. May need to develop test library and scripts in test management tools. (e.g. Quality Center).

The Senior Software Tester will plan and execute testing for devices and products that enable care delivery beyond Mayo Clinic campuses, such as homes, hotels, communities and virtual spaces. 

This person will be expected to: 

• Collaborate with Product Owners to clarify, standardize, and document requirements for traceability with test cases. 
• Coordinate with UX teams to ensure design review coverage and manage application text content. 
• Define and set up test plans for releases and regression cycles in Azure DevOps. 
• Develop comprehensive test documentation, standards, and artifacts to support test case creation (including design guides, standardized UX artifact naming, traceability attributes, and text content spreadsheets). 
• Provide planning and technical oversight for QA/QE team activities, including manual and automated functional/regression testing (front-end, back-end/API, and integration). 
• Author and maintain test cases for ongoing and new features. 
• Support device connectivity with Patient Platform: Oversee monthly regression testing aligned with Patient platform releases, support testing activities with new order development, support issue discovery 
  

Qualifications

A Bachelor of Science degree and 2 years of professional experience in software or quality management; or an Associate's degree and 4 years of professional experience in software or quality management; or 9 years of professional experience in software or quality management. 

Strong background in productivity software: e.g. Microsoft Word, Excel, PowerPoint, and browsers. Relevant medical pharmaceutical, laboratory or regulatory (i.e financial or clinical) experience is preferred. Knowledge of test management tools desired. (e.g., Quality Center). Possesses and applies a broad knowledge of principles, practices, and procedures across fields of specialization (software development, quality assurance, testing, auditing, configuration management, regulatory affairs) to complete difficult assignments. Possess strong analytical skills, excellent documentation skills and an ability to interact with people at all levels. Must be Self-directed and make decisions appropriate for the business and technical environment. Demonstrates strong project management skills. Experienced in analyzing and advising for optimum usage of common software documentation, problem management and version management tools as they apply to test execution and management. Experienced in analyzing and advising on software development documentation techniques. Demonstrated understanding of software development lifecycles as they relates to product verification and validation. Able to gain an understanding of the applicable systems, industry and regulatory practices and procedures as they relate to product risk assessment. Demonstrated knowledge of quality assurance practices and demonstrated effort to implement suitable practices. Will be required to communicate with a wide range of audiences (i.e., technical and business).Certification and/or training in ISO Service Management, CSTP, or ITIL desired.

Experience with the following tools and products will be strongly beneficial for this position: 

• Azure Devops 
• Github 
• Appium / Selenium / Cucumber 
• Postman 
• Swagger 
• ServiceNow 
• AEM 
• Epic 

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program. 

Exemption Status

Exempt

Compensation Detail

$91,000 - $127,400 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday; 8:00 am - 5:00 pm

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.  Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" .  Mayo Clinic participates in  E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Ted Keefe

Job Tags

Permanent employment, Full time, Remote work, Flexible hours, Weekend work, Monday to Friday,

Similar Jobs