Epic Beacon Analyst Job at Shyft6, Maitland, FL

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  • Shyft6
  • Maitland, FL

Job Description

This is a remote position.

Location

Remote (U.S.-based preferred)

Engagement Type

Contract – Full-Time

Position Overview

We are seeking an experienced Epic Beacon Application Analyst to support a health system that recently completed an Epic implementation and went live within the past several months. This role will focus primarily on post–go-live stabilization , including break/fix support, incident resolution, and delivery of small enhancement requests and minor projects to improve oncology workflows.

The ideal candidate is comfortable working in a production environment, supporting clinical users, and balancing reactive support with proactive optimization efforts.

Key Responsibilities

  • Provide day-to-day break/fix and stabilization support for Epic Beacon following a recent go-live.

  • Triage, analyze, and resolve incidents and service requests related to:

    • Oncology treatment plans and protocols

    • Chemotherapy and infusion workflows

    • Orders, scheduling, and documentation within Beacon

    • Clinical decision support and safety checks

  • Investigate and resolve issues impacting patient care, clinician efficiency, or regulatory compliance.

  • Collaborate with oncology clinicians, pharmacists, nursing staff, and operational leaders to understand issues and enhancement requests.

  • Design, build, test, and deploy small enhancements and minor optimization projects within Epic Beacon.

  • Support workflow refinement and system optimization based on post–go-live feedback.

  • Participate in integrated testing and user acceptance testing (UAT) for enhancements and fixes.

  • Maintain build documentation, change records, and workflow diagrams.

  • Follow change management and governance processes for production support.

  • Provide knowledge transfer and ongoing support to internal IT teams as needed.

Work Environment

  • Remote position with limited or no travel expected.

  • Fast-paced, production support environment requiring strong prioritization and problem-solving skills.


Requirements

Required Qualifications

  • 4+ years of Epic application analyst experience with a focus on Epic Beacon .

  • Experience supporting post–go-live Epic environments , including break/fix and stabilization efforts.

  • Strong understanding of oncology workflows, including chemotherapy ordering, administration, and documentation.

  • Experience working in a ticket-driven support environment (ServiceNow, JIRA, or similar).

  • Ability to troubleshoot complex workflow and build issues in a live production environment.

  • Strong communication skills with the ability to work directly with clinical and operational stakeholders.

  • Epic Beacon certification or demonstrated proficiency (certification preferred).

Preferred Qualifications

  • Experience supporting oncology services in an acute care or ambulatory setting.

  • Familiarity with related Epic modules such as Willow, Ambulatory, Cadence, or Prelude.

  • Prior experience delivering post–go-live optimization or stabilization projects.

  • Experience participating in on-call or after-hours support rotations.



Job Tags

Full time, Contract work, Remote work,

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