Customer Service Representative (Remote | $40-$45/hr)
Sutherland Breezy is seeking a reliable and detail-oriented Customer Service Representative to join our growing remote team.
You will provide prompt, accurate, and courteous support to clients through phone, chat, and email while upholding our commitment to professionalism, integrity, and service excellence.
As part of a remote-first organization, youll collaborate with a diverse group of professionals and represent one of the most forward-thinking HR and staffing firms in the industry.
Learn more about our culture at
Key Responsibilities
Handle incoming customer inquiries with accuracy and empathy
Provide product and service information clearly and efficiently
Resolve customer issues while maintaining professionalism
Record and update all interactions in company systems
Collaborate with team members and supervisors
Adhere to company policies and confidentiality standards
Required Qualifications
Education: High school diploma or GED required
Experience: 12 years in a customer-service or client-facing role preferred
Entry-level candidates with strong communication skills encouraged to apply
Excellent written and verbal communication abilities
Reliable internet connection and a quiet workspace
Must be legally authorized to work in the United States
Compensation and Schedule
Hourly Rate: $40-$45 USD
Employment Type: Full-Time or Part-Time
Schedule: MondayFriday (flexible shifts)
Location: Fully Remote Work From Home
Benefits and Rewards
Paid time off and company-observed holidays
Comprehensive medical, dental, and vision insurance
401(k) plan with company matching
Company-issued laptop or Surface Pro with licensed software
Tuition assistance and professional development support
Inclusive, collaborative, and growth-focused culture
About Sutherland Breezy
Sutherland Breezy is a remote-first HR and staffing organization connecting exceptional talent with leading employers.
We believe in integrity, innovation, and accountability creating a workplace where every team member can grow and succeed.
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