Job Description

Minimum Qualifications:

• Education: Bachelor Degree or relevant experience
• License Required: State insurance adjuster licenses.
• Experience: 3+ years of prior claim adjusting experience.

KSA's (knowledge, skills, abilities):

• Effective verbal and written communication skills.
• Excellent listening skills.
• Complete state continuing education as required to maintain adjuster licensing. 
• Ability to work independently.
• Practical thinker and intuitive decision maker.
• Organized yet flexible.
• Competency in Microsoft Office and other computer applications.

Position Requirements:
General Summary: Investigate, evaluate, negotiate and resolve automobile claims in multiple states.

• Handle moderate exposure cases.
• Obtain facts to evaluate coverage, liability, medical necessity, mechanics and causation/damages.
• Identify subrogation and salvage opportunities and complete required referral timely.
• Establish and maintain appropriate claim reserves.
• Provide timely contact with all required parties.
• Assure cost-effective resolution.
• Coordinate potential fraud investigations with SIU.
• Comply with state specific regulations and state fair claim practices requirements.
• Manage expenses through appropriate vendor oversight.
• Represent the claim department to our customers, retail agents, regulatory authorities, and other contacts to promote the Company's image and mission.
• Maintain quality claim files in accordance with appropriate best practices and claim handling file expectations.
• Participate in individual and department training as needed.
• Perform other duties as required.
  

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