Job Description

POSITION SUMMARY
The Chief People & Culture Officer (CPCO) is a senior executive role developed to
strengthen and align the Dream Center’s people systems, organizational culture, and
servant leadership philosophy. Reporting directly to the CEO, the CPCO will oversee all
Human Resources functions—payroll, benefits, onboarding, compliance, and employee
relations—while also championing staff learning, leadership development, and holistic
staff care.

This role is shaped by the Dream Center’s Upside-Down Servant Leadership
Pyramid, which teaches that leaders exist to serve staff, staff exist to strengthen
frontline ministries, and all roles exist to serve the people we care for
The CPCO ensures this philosophy is lived out in every HR and culture initiative,
creating a Christ-centered, people-first culture that empowers staff and volunteers to
flourish in their work and calling.

GUIDING FRAMEWORK
At the Dream Center, leadership is not about climbing higher, but stooping lower to lift
others up. Guided by the Upside-Down Servant Leadership Pyramid, the CPCO
exists to serve the staff and leaders so they can better empower frontline ministries—
and ultimately bring restoration and transformation to the people we serve

KEY RESPONSIBILITIES
Organizational Culture & Leadership
• Champion a Christ-centered servant leadership culture rooted in the Dream
Center’s values of humility, integrity, and compassion.
• Embed the Servant Leadership Pyramid into culture and HR practices to
ensure that every layer of leadership strengthens the one above it.
• Partner with the CEO and executive team to align people strategy with mission
and long-term vision.
• Lead diversity, equity, inclusion, and belonging efforts within a faith-driven
context.

Human Resources Operations
• Oversee payroll, benefits, insurance, and compliance with state and federal laws.
• Manage recruitment, hiring, onboarding, and orientation.
• Provide employee relations support, policy oversight, and legal compliance.
• Partner with Finance and Operations to align HR processes with organizational
systems.

Learning, Development & Staff Care
• Lead staff training, professional development, and leadership pipelines.
• Coach and mentor leaders to grow in both servant leadership and management
capacity.
• Coordinate staff meetings, retreats, and team-building activities.
• Build recognition and appreciation systems that reflect the Dream Center’s
culture.

Employee & Volunteer Engagement
• Strengthen employee satisfaction, retention, and engagement.
• Partner with volunteer leadership to ensure volunteers are equipped, supported,
and aligned with HR practices.
• Provide holistic staff care by integrating spiritual, social, and professional growth
opportunities.

QUALIFICATIONS
Education:
• Bachelor’s degree in HR, Organizational Leadership, Business Administration, or
related field required.
• Master’s degree and/or SHRM-SCP or SPHR certification preferred.
Experience:
• 10+ years of progressive HR and organizational leadership experience, with at
least 5 years at the senior leadership level.
• Proven track record of shaping organizational culture and leading HR operations.
• Experience in nonprofit and/or faith-based organizations strongly preferred.
Skills & Competencies:
• Deep commitment to Christ-centered servant leadership.
• Strong HR operations expertise (compliance, payroll, benefits).

• Proven ability to embed organizational culture into systems and strategy.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Ability to lead with humility, courage, and vision.

COMPENSATION & BENEFITS
• Salary range: $110,000 – $135,000 annually, commensurate with experience.
• Benefits include health insurance, retirement plan, paid time off, and professional
development opportunities.
• Faith-based staff care resources including chaplaincy and spiritual formation
programs.

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