Bilingual Home Health Intake and Care Coordination Manager Job at Interim HealthCare - Miami, FL, Miami, FL

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  • Interim HealthCare - Miami, FL
  • Miami, FL

Job Description

Discover a role that makes every day rewarding. By joining us, you’ll be part of a team that improves lives through the home-based care they provide. We are looking for a service-oriented professional to assist our office full time with staff scheduling and daily operations Monday - Friday from 9am - 5:30pm. Our employees enjoy some excellent benefits:

  • Dental insurance
  • Employee discounts
  • Paid time off
  • Vision insurance
Essential Functions:
  • Answers company’s phone calls and assists or transfers as necessary.
  • Receives referral calls, documents job orders, organizes/reorganizes job schedules for home care personnel.
  • Reviews caregiver documentation for correctness and completion.
  • Coordinates the delivery of supplies to field staff and patient homes.
  • Assists with marketing, payroll and/or collection functions, as needed.
  • Ensures all assigned office functions are completed in compliance with federal, state, local laws and AHCA regulations as well as all policies, procedures, and standards of the company.
  • Supports clinical staff.
  • Completes other assignments as requested and assigned.
  • May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.
Minimum Education & Experience Requirements:
  • Associate Degree or equivalent years of training or work experience.
  • One (1) year of experience working in a home health office.
Knowledge, Skills & Abilities Required:
  • Bilingual in English and Spanish
  • Experience in a Medicare Certified Home Health Agency.
  • AXXESS software experience a huge plus.
  • Proven organizational skills and detail orientation.
  • Ability to multi-task, work under pressure with changing priorities and short deadlines, and effectively handle a heavy workload.
  • Ability to effectively communicate, both orally and in writing, with clinical and non-clinical personnel.
  • Proficient in current company software programs.
Working Conditions & Physical Effort:
  • Work is normally performed in a typical interior/office work environment, this is not a remote position.
  • Ability to sit in front of CPU for long periods of time.
  • Physical activity is sedentary and may require occasional lifting or carrying up to 10 lbs.
  • Proven organizational skills and detail orientation.
Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Home Health Physical Therapists (PTs). Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates therapists, and a passion to put patients first. Join a nationwide network of PTs who are making a significant impact in the lives of others through the personalized, home-based therapy they provide.

Job Tags

Full time, Work experience placement, Interim role, Local area, Home office, Monday to Friday,

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